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Player support

Updated 23 September 2026

Help with your career, purchases and privacy choices.

Contact support

Email: andrew@footballwonderkid.app

Include your device model, iOS version, app version and a short description of what happened. If useful, include the steps to reproduce the issue and a screenshot with private information removed. Never send your Apple Account password or payment-card details.

Publisher: ANDREW WEDD
Postal address: Rejuiced, 18–19 Rutherford Close, Leigh-on-Sea, SS9 5LQ, United Kingdom

Restore Remove Ads

Open the in-app shop and use Restore Purchases, with the Apple Account that made the purchase. An internet connection may be needed. Remove Ads is a non-consumable purchase; training-point packs and other consumed items are not restored in the same way.

A purchase hasn’t appeared

Allow any pending Apple approval to complete, check your connection and reopen the app. Avoid buying the same item again while resolving a missing purchase. Contact support with the product and approximate purchase time; send an order reference only if needed, not your full payment details.

For Apple purchase refunds, visit Apple’s Report a Problem page. Apple decides refund eligibility.

Missing progress

Check that you selected the correct saved career. The current build stores gameplay locally; cloud saves are not enabled. Do not uninstall the app or clear its storage while investigating missing progress, as this may remove the remaining local data.

Advertising and privacy

Use Ad privacy options in the app menu when available to review your advertising choices. See our Privacy Policy for information about advertising, purchases, data use and your rights.

Report a problem with an ad

Tell support when it appeared, what went wrong and the app version. A screenshot can help; remove any private information before sending it.